1. About Us
CMT Training Services Limited is registered with Companies House number 13167098. We own and operate the website
www.cmttrainingservices.com.

2. Definitions

In these terms and conditions, the following words will be given these meanings:
‘Agreement’ refers to these terms and conditions;
‘Business hours’ Monday to Friday between 08.30am and 05:00pm, except Bank holidays (recognised in England).
‘Company’ refers to CMT Training Services Limited and also referred to as ‘CMT’, ‘the Company’, ‘Us’ or ‘We’;
‘Commencement’ means the date from when the term of this contract starts.
‘Client’ refers to the organisation, group, association, any business or individual to whom we provide services. Also
referred to as ‘You’;
‘Instructor’ refers to any employee, subcontractor or agent working on behalf of CMT Training Services Limited
‘Training Centre’ refers to the place where training and/or testing is being delivered
‘Quotation’ refers to any written communication from CMT that includes costs or date availability

3. Interpretation
Unless the context otherwise requires, references to the singular include the plural and references to the masculine include the feminine,
and vice versa.
The headings contained in these terms and conditions are for convenience only and do not affect their interpretation.
References to any statute or statutory provision shall, unless the context otherwise requires, be construed as a reference to that statute or
provision as from time to time amended, consolidated, modified, extended, re-enacted or replaced.

4. Term
When making a booking for training courses, we will confirm the details to you in writing and from the date that a confirmed booking is
placed a contractual agreement with us for the full services booked will be in force. Any changes, cancellations and refunds are subject to
these terms and conditions.

5. Provision of Services
These terms and conditions apply to all bookings made for our training courses and other services. They form a contractual agreement with
us and include any Schedules attached or separately agreed. In addition to these Terms and Conditions, our Privacy Policy will apply to all
agreements between us and our clients.
These terms and conditions shall apply to the provision of training services and courses by CMT Training Services, including the hire of our
classrooms at our Training Centre.
CMT Training Services shall provide the Services with reasonable skill and care, commensurate with prevailing standards in the UK training
sector.
CMT Training Services shall act in accordance with all reasonable instructions given to it by the Client provided such instructions are
compatible with the specification of Services.
CMT Training Services shall be responsible for ensuring that it complies with all statutes, regulations, byelaws, standards, codes of conduct
and any other rules relevant to the provision of the Services.
CMT Training Services shall use all reasonable endeavours to accommodate any reasonable changes in the Services that may be requested
by the Client, subject to the Client’s acceptance of any related reasonable changes.

6. Client’s Obligations
The Client shall provide all pertinent information to CMT Training Services that is necessary for the provision of the courses booked. A list
of course attendees should be provided to us no later than 5-working days before the course date.
If services are to be provided at the Client’s premises or any other location controlled by the Client, the Client shall ensure that CMT have
access at the agreed times, the site specified is suitable for the requirements of the services and that it meets any relevant approved
Codes of Practice as set out by CMT or any related Awarding Body.
Failure in the aspect of site suitability above may result in cancellation of the booking without notice and subject to cancellation terms.
This policy was last updated: 11th November 2024

7. Health and Safety
The client is solely responsible for ensuring all relevant insurance policies are in place and current for any services taking place at the
client’s site. Any equipment owned by or hired to the client for use by candidates and/or CMT instructors must be in a safe working
condition and fit for purpose.

8. Late Arrival
CMT instructors will endeavour to accommodate candidates who are slightly late for course start times for genuine reasons. If, in the
opinion of the instructor, the late candidate has not missed much of the course and can make this up during the day, the candidate will be
allowed to join the course. If, in the opinion of the instructor, the candidate is not able to make up the missed work, they will not be
allowed to join the course and cancellation fees will apply.
Candidates that arrive late to their CPCS theory and/or practical test will not be allowed to complete their testing in line with the CPCS
Scheme Rules. CPCS testing times will be provided to the client via email prior to the start date of the booking.

9. Training Pre-Requisites
Failure of any element of a course or test that is a prerequisite for subsequent elements will result in part or all of the booking being
charged in full. Additionally, failure to supply any prerequisite documents or comply with other requirements prior to the commencement
of the course or test will result in part or all of the booking being cancelled and charged in full.

10. Delegate Information
For training courses involving elements of a practical nature, candidates are required to provide their own Personal Protective Equipment
(in clean and working order) as detailed on the Joining Instructions issued. Additionally, candidates must be physically fit to withstand the
rigours of training. The onus is entirely on the candidate to ensure their fitness and suitability to undergo training and CMT cannot and
will not accept any responsibility in this regard. Consumption of any alcohol or illegal substances is not permitted before or during any
CMT courses or testing. If there is any evidence of such, instructors are obliged to refuse to train/test the candidate.
Equipment must not be removed from the training environment. Any damage caused by wilful misuse or negligence will be invoiced to

The Client.
For booking of any CPCS course or technical test the client is responsible for the candidate having achieved a valid Health and Safety
Touch Screen Test. CPCS tests cannot be completed without the candidate having a valid CSCS Health, Safety and Environment Test. To
be classed as valid under the rules of the CPCS scheme the CSCS Touch Screen Test must have been passed within 2 years of the CPCS test
date. For example, if the candidate passed the test over 4 years ago, the Touch Screen Test must be taken again before completing a new
CPCS test.

11. National Vocational Qualification (NVQ)
Clients are required to make up an initial payment of 50% of each NVQ category before the booking can be processed. This is to cover the
cost for the administration, registration and portfolio expenses that CMT are required to settle upon commencement of the NVQ. The
initial 50% upfront payment is non-refundable. Upon completion of the NVQ, the customer will be charged the remaining 50% balance.
If the candidate is not present at the confirmed location at the agreed date and time of NVQ Assessment visit, CMT reserve the right to
charge the customer a no-show fee. The no show fee cost is detailed on the booking form.
For booking of any National Vocational Qualifications the client is responsible for the candidate having achieved a valid Health and Safety
Touch Screen Test. CPCS Blue Cards cannot be applied for without the candidate having a valid CSCS Health, Safety and Environment
Test. To be classed as valid under the rules of the CPCS scheme the CSCS Touch Screen Test must have been passed within 2 years.

12. Charges
Course bookings are subject to availability. All applicable charges shall be advised and agreed with the Client prior to confirming a booking
for courses.

13. Payment
The Client shall pay to the Company the agreed charge in return for training courses to be supplied as detailed. Any alteration or addition
to the number of attendees may result in an increase in the charge under this contract.
Charges for training courses/tests are due for payment 30-days (or in line with your contractual agreement) from receipt of invoice. Payment
can be made by credit card or BACs transfer to the Company account. All charges are subject to VAT at the prevailing rate.
The Company reserves the right to cancel or suspend services under this contract, on a temporary or permanent basis, if payments due are
not received by the Company.
This policy was last updated: 11th November 2024

14. Late Payment
Invoices not paid by the due date will be subject to interest at a rate of 8% of the gross invoice amount plus the Bank of England base rate
of 0.5%, calculated on a daily basis. Additional fees for administration and legal costs will also be added to the outstanding amount where
credit control and enforcement action become necessary.

15. Certificates
The Company will be under no obligation to provide or issue any certificates or other similar documents to the Client, unless payment has
been made and received in full.
Duplicate certification will be charged as per the Awarding Body cost incurred to CMT plus a £25.00 administration fee.

16. Company Personnel
The Company shall appoint suitable trainers, testers or assessors to carry out services on behalf of the Company at their sole discretion. All
appointed instructors will be checked to ensure they are suitably qualified and have the correct certification and accreditations as
appropriate.

17. Termination
CMT reserves the right to terminate any Agreement in the following circumstances:
(i) failure to pay any sum due;
(ii) the Client is in material breach of any of these terms and conditions;
(iii) the Client is in liquidation, or may be wound up due to insolvency.

18. Cancellation, Substitutions and Refunds
If the Client needs to cancel or change the date of a course, CMT will endeavour to accommodate the request, which may depend on course
and instructor availability. If the change is within the cancellation terms, it will be deemed a cancellation of the booking. The booking will
be subject to the following terms unless terms were detailed within the quotation: if the change is requested within 0-14 days of the booked
date, the cancellation will be charged at 100% of the total booking amount. If the change is within 15-28 days of the booked date, the
cancellation will be charged at 50% of the total booking amount. Any reduction or variation in the cancellation fee is solely at the discretion
of CMT Training Services.
Substitute candidates will be accepted free of charge unless there are restrictions or charges from an Instructor or Awarding Body.
CMT reserve the right to cancel courses if insufficient candidates are available to make running of the course viable. Full refunds will be
given in the event of a total cancellation by us and where the services cannot be rescheduled.

19. Insurance
The Company shall ensure that it has in place at all times suitable and valid insurance that shall include public liability insurance.

20. Indemnity
The Client shall indemnify the Company against any and all actions, claims, demands, suits, losses, costs, expenses and charges which the
Company may suffer or incur in connection with a claim by a third party, resulting from a breach of the clients’ obligations, undertakings
and representations and warranties in connection with this contract.

21. Limitation of Liability
We warrant that we will provide the Services with reasonable care and skill. Except as expressly provided in these Terms and Conditions,
all warranties, conditions or other terms implied by statute or by common law in connection with the supply of our services are excluded
to the fullest extent permitted by law.
Nothing in these Terms and Conditions shall purport to exclude or restrict our liability for death or personal injury resulting directly from
our negligence in carrying out services under this Agreement.

22. Intellectual Property Rights
All content of this website and our training materials, including graphics and logo remain the sole property of the CMT and are not to be
copied, reproduced or distributed either in part of full, without our prior written consent.

23. Confidentiality and Data Protection
CMT will adhere to all national and EU data protection, data transfer, and data retention laws and regulations. We store all data securely.
All personal and sensitive information that you send to us or forms part of our communications, will be kept confidential and will not be
given to any unauthorised third parties except as required by law. Personal data may be provided to third parties we use to provide our
services and we reserve the right to contact all course attendees with specific information in order to fulfil our contractual obligations and
legitimate business interests. Further information about our use of personal data is explained in our Privacy Policy.
This policy was last updated: 11th November 2024
Any Client testimonials or quotes will only be used on the website or other marketing material with the express permission of the individual.
Under data protection legislation all individuals have the right to access their personal data and when processing data on your behalf we
will comply with the provisions of UK data protection legislation.

24. Force Majeure
While every effort will be made by the Company to provide training services, where accepted, the full performance of this contract is subject
to variation or cancellation by the Company consequent upon an act of God, war, strikes, riots, lock-outs or other labour disturbances, fire,
flood, restrictions of the use of transport, fuel or power, requisitioning, shortage of material or transport or labour or any other cause
beyond the control of the Company.
In the case of extreme bad weather conditions, the Company reserves the right to cancel or reschedule courses and training, if the weather
would cause a health and safety risk.

25. No Waiver
No failure or delay by either party in exercising any of the rights under this contract shall be deemed to be a waiver of that right, and no
waiver by either party of a breach of any provision of the contract shall be deemed to be a waiver of any subsequent breach of the same or
any other provision.

26. Amendments to Terms
CMT may revise these Terms and Conditions from time to time and will notify you of any material changes that apply during any relevant
contractual period.

27. Severance
If one or more of the provisions of these terms and conditions is found to be unlawful, invalid or otherwise unenforceable, those provision(s)
shall be deemed severed from the remainder of these terms and conditions and shall remain enforceable.

28. No Partnership
Nothing in these terms and conditions shall constitute or be deemed to constitute a partnership, joint venture, agency or other fiduciary
relationship other than the contractual relationship expressly provided for in these terms and conditions.

29. Third Parties
No part of these terms and conditions shall confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act
1999 shall not apply.

30. Notices
CMT Training Services is a limited Company registered in England & Wales, registered number 13167098. We can be contacted by email
to hello@cmtrainingservices.com or by post to Oakley House, Headway Business Park, 3 Saxon Way West, Corby, Northamptonshire NN18
9EZ.
Notices sent to us by e-mail will be deemed to have been received twenty-four hours after sending.

31. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of England and its courts shall have exclusive jurisdiction in respect of any dispute or
legal proceedings relating to any matter under this contract.